--- title: Accessing the Radio ComPort description: Before making ANY changes to Radio Programming/Configuration, ALWAYS start by  Setting the ComPort Read from the Radio   This will eliminate a lot of stress when working with AnyTone radio software (C --- [Skip to content](https://support.bridgecomsystems.com/accessing-the-radio-comport#main-content) English Show submenu for translations [Contact Tech Support](https://support.bridgecomsystems.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.bridgecomsystems.com/tickets-view?hsLang=en) ![fancy bridgecom icon transparent DONE-1.png\]](https://support.bridgecomsystems.com/hs-fs/hubfs/fancy%20bridgecom%20icon%20transparent%20DONE-1.png?height=40&name=fancy%20bridgecom%20icon%20transparent%20DONE-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Tech Support](https://support.bridgecomsystems.com/kb-tickets/new) - [Customer portal](https://support.bridgecomsystems.com/tickets-view) - Go to BridgeCom Systems Go to BridgeCom Systems Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.bridgecomsystems.com/?hsLang=en) 2. [Product Support](https://support.bridgecomsystems.com/product-support?hsLang=en) 3. [Common AnyTone Issues & Helpful Info](https://support.bridgecomsystems.com/product-support?hsLang=en#common-anytone-issues-helpful-info) # Accessing the Radio ComPort Before making ANY changes to Radio Programming/Configuration, ALWAYS start by  1. Setting the ComPort 2. Read from the Radio   This will eliminate a lot of stress when working with AnyTone radio software (CPS).  If you have any issue related to the ComPort, check the following:   1. Is the Programming Cord properly and fully seated to the radio and is the USB-end properly connected to the computer? 2. Have I told the CPS software to "Set" the com port either by clicking the SET - SetCOM tab/option or by clicking the SetCOM button (little square button in 3rd line of screen top with a plug-up and plug-down symbol on it). 3. Is the COM# shown in the Communication Setting pop-up screen highlighted or not? If not, then select it by clicking on it one time. 4. Am I able to execute a Program? Read From Radio Tab/Option or can I click on the Read From Radio button (little square button in 3rd line of screen top with a little arrow pointing to a computer symbol on it) and get a read from radio confirmation pop up?  5. The first time you read your existing radio configuration into your CPS software, ALWAYS select and read both the Digital Contact List and the Other settings via the check boxes. 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