1. Help Center
  2. FAQ
  3. Customer Service FAQ

RMA Request

If your product is not satisfactory, we would be happy to help.

To understand our warranty policy for your product, please visit our policy page here.

If your product is eligible for a return request authorization, please follow the following guidelines.


  1.  Check the warranty policy for your product
  2.  Contact us to request an RMA
  3. Send a ticket request on this page or send an email to techsupport@bridgecomsystems.com
  4. Include your name, order number, phone number, email, and a detailed description of your issue
  5. Await further Instruction by our Technical Team on how to move forward with your return



Please Note- All products sent into BridgeCom Require an RMA

Your product will be rejected if you do not contact us first


You can create a new ticket by visiting https://bridgecomsystems.freshdesk.com/support/tickets/new and creating an account. To check the status of your ticket please visit https://bridgecomsystems.freshdesk.com/support/tickets