- Help Center
- Policies
- Warranty and Return Policy
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Policies
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FAQ
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Product Support
- AnyTone 878 (V2 Model) Handheld Support
- AnyTone 578 (V2 Model) Mobile Support
- SkyBridge Max
- AnyTone 168 Handheld Support
- AnyTone Accessories
- Common AnyTone Issues & Helpful Info
- BCR Repeater
- BCM Mobile Support
- Cable Pinouts
- Linking Equipment
- ARNS
- Discontinued Products
- AnyTone 878 (V1 Model) Handheld Support
- AnyTone 578 (V1 Model) Mobile Support
- AnyTone 868 Handheld Support
- DV MEGA / PI STAR Support
- SkyBridge Plus Support
- ECHO E30
- BridgeCom Buddy Support
- Xiegu G90 Support
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General
Shipping Issues
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Tracking numbers are automatically emailed to the customer (using the email you provided during the order process) when a product leaves our shop.
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Once your order leaves our shop we do not have control over the shipping process. If a delay occurs, please contact the shipping company and allow at least 2 weeks for delivery (1 month for international shipping). If after 2 weeks you do not receive the product, please contact us at customersupport@bridgecomsystems.com and we will file a claim on your behalf. Claims can take another 2 weeks or more. Once the claim is complete, if the item is deemed lost by the shipper, we will work with you to find a resolution.
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Items ordered during unusual circumstances (such as Covid19) are likely to be delayed even more than normal, so please allow for extra time in receiving your items.